Guest360: Your Restaurant's Permanent Memory
Remember 50,000 guests per location in just 12 months—automatically. Guest360 connects your POS, reservations, reviews, delivery, social, and marketing so every guest becomes one complete story. Then 3 AI agents work 24/7 on that information while you sleep. Restaurants using this see 12-22% more sales and guests coming back 20% more often.
What Guest360 Remembers About Every Guest
See everything about every guest in one place—what they order, when they visit, what they say, how much they spend. Remember 50,000 guests per location in 12 months. This complete picture lets you personalize like you're running a 10-seat restaurant, but across 10 locations.
VIP Guest #402
$2,847 lifetime • ↑23% vs last month
Highly positive across all visits
Likely to return after service issues
Concept Affinity
💡 Insight: Strong Italian cuisine affinity + Asian crossover = ideal seed customer for Pan-Asian concept launch
The Portfolio Nervous System
Intelligence that travels. We bridge the gap between your brands, ensuring your most valuable guests are recognized anywhere in your portfolio.
Guest360
Why This Matters for Multi-Unit Groups
Without Guest360: This guest walks into Spice & Soul as a stranger. Your host has no idea they're a $2,847 lifetime spender with strong flavor preferences who just visited your Italian restaurant 4 days ago.
With Guest360: The Strategist instantly recognizes them as a high-value cross-concept guest, enabling your team to provide Ritz-Carlton-level personalized service across your entire portfolio.
Result: Higher satisfaction, increased cross-concept visits, and stronger brand loyalty across all your locations.
Built for Multi-Location Restaurant Groups
Secure, scalable, and designed to remember more guests every day—across all your locations.
Universal Connectors
Pre-built integrations across 6 data categories: POS, Reservations, Reviews, Delivery, Social, Marketing.
Guest Intelligence Engine
Identifies patterns, predicts guest behavior, and calculates which guests visit multiple locations.
Encrypted Data Vault
Bank-grade encryption for guest profiles. Your data stays in your isolated vault—never shared, never sold.
Agent Orchestration Layer
Coordinates your digital agents. Agents communicate, share intelligence, and act autonomously within guardrails.
Intelligence Dashboard
Real-time visibility into guest profiles, agent actions, and portfolio-wide insights.
Real-Time Event Processing
Processes transactions, reviews, and interactions as they happen. Data syncs every 15 minutes, agents respond within 30 minutes of detection.
6 Data Categories, One Memory
Guest360 connects all your restaurant systems into one memory that builds 50,000+ profiles per location in 12 months. Connect your preferred provider in each category from 18+ integration options.
POS: Toast
Reservations: OpenTable
Reviews: Google/Yelp
Delivery: Uber Eats
Social: Instagram
Marketing: Email/SMS
All data flows into Guest360 in real-time. Your AI agents see the complete picture of every guest. This is how you remember more guests, automatically.